No per-seat fees. No feature gates. Add slots as you grow. The features big shops pay $300/seat for — you get them all on Free Forever.
How does ServiceRig compare to competitors? vs ServiceTitan · vs Jobber · vs Housecall Pro
| Item | Price | Plans |
|---|---|---|
| Extra user slot | +0.45%/slot fee | Free Forever |
| Extra user slot | $160/slot/mo | Business Essentials |
| Extra user slot | $50/slot/mo | Max Leverage |
| AI Estimate overage | $3.00/estimate | All plans |
| AI Receptionist overage | $0.25/min | All plans |
| Manual SMS overage | $0.10/SMS | Free Forever only |
| Additional location | $500/mo/location | Max Leverage only |
| Additional toll-free number | $25/mo | All plans |
| Referral card (double-sided PVC) | $9.99/card | All plans ($8.99 onboarding) |
| AI Business Report (standalone) | $199/report | All plans |
A slot is one concurrent active user — a field tech or dispatcher using the platform at the same time. Unlike per-seat pricing, slots are shared across your team. When a tech's day is done, the slot frees up for someone else. You can add unlimited slots on any plan.
Yes. $0/mo subscription — no monthly fee ever. A card on file is required (used only for overages and one-time purchases like referral cards). All platform features are unlocked. A 6% platform fee applies on payments processed through Stripe. The platform fee replaces the high per-seat cost of legacy software — if you're not getting paid, we're not getting paid.
When your customer pays an invoice through ServiceRig, a platform fee is deducted from the payout. On Free Forever it's 6%. On Business Essentials it's 3%. On Max Leverage it's 2.5%. There are no other hidden fees — no setup fees, no per-tech fees, no module unlock fees.
Yes. Upgrade or downgrade anytime. Your data stays intact. Annual plans are billed upfront and refunded prorated if you downgrade.
Every plan — including Free Forever — includes: CRM, dispatch, AI estimates, AI receptionist (RigAI), invoicing, digital signatures, mobile tech app, pricebook (4,400+ items, 11 trades), Google Booking portal, 95 automations, service agreements, RigShotz, Company Library, MasterLedger blockchain verification, and more. Higher plans unlock additional features like in-house payment plans, data export, record deletion, and multi-location support.
Free Forever is effectively an unlimited trial — use the full platform with no time limit. Upgrade when your volume justifies the lower platform fee on a paid plan.