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The Platform

Everything the shop runs on. The AI runs the busywork.

Estimates, warranty billing, dispatch, the pricebook, payments, the phone, marketing, the books — one place, built only for plumbing. The parts you used to do by hand, RigAI does in the background so a small shop moves like a big one.

From the call to the deposit

The money path

Quote it right, show the customer real options, bill warranty work cleanly, and collect on the spot.

AI Estimates

Type the problem. Get a priced estimate.

Your tech types what's wrong — "kitchen sink draining slow, tub backing up" — and RigAI drafts a full itemized estimate from your own pricebook prices, never made-up numbers. A focused repair list, or three real options. Always a starting point your tech reviews and edits before it goes out — never auto-sent.

Good / Better / Best

Three options, side by side.

Show the customer Good (repair), Better (replace), and Best (upgrade) as three real cards, each with its own lines and price, "Recommended" on Better. RigAI can build the tiers, or your tech tags each line and they assemble themselves. Customers who pick from options close higher than customers handed one number.

Try the free GBB builder →
Home Warranty

The homeowner pays only their share.

Tag each line covered or not. Covered lines bill to the warranty company on their portal; the homeowner's invoice shows only what they actually owe — taxed on their portion, not the whole ticket. No spreadsheet, no argument at the door.

How warranty billing works →
Invoices & Payments

Send a link. Get paid on the spot.

Every invoice is a no-login link: big "Amount Due," one-tap card checkout, a signature pad, before/after photos, PDF download. Taking cash or a check? Record it and the customer gets a numbered receipt. Referral cash-back drops on as its own payment line without touching the tax.

Plumbing Pricebook

457 plumbing services, priced and ready on day one.

You don't build a book from scratch. ServiceRig ships with 457 flat-rate services across 15 categories — drains, water heaters, fixtures, repipes, gas, backflow, slab, emergency, and more — and every price has a real bill of materials behind it: named parts, labor hours, skill level. So when a customer asks "why's it that much," the number's defensible, not a guess.

RigAI

The AI that actually does the work.

Not a chatbot bolted on. RigAI can look up your data and take actions on your say-so — the same brain running the dashboard, the sales coach, and the phone.

Ask it anything

Plain English, real actions.

"Show me overdue invoices." "Build an estimate for the Johnson job and text it." RigAI decides whether to just answer or go do it — then does it.

Pipeline Coach

A sales coach on every deal.

Open a deal card and RigAI tells you what to do next, how to handle the objection, and whether it's slipping — then answers your follow-ups.

The Receptionist

Answers the phone when you can't.

RigAI takes the call, answers common questions, gets the job details, and books it straight onto the board — so a missed call isn't a missed job.

See everything RigAI does →
Fill the board and keep it full

Win the work

A CRM you'll actually live in, a pipeline built for plumbing, a booking page of your own, and a referral machine that only pays after you get paid.

CRM

Every customer and lead on one screen.

A contact list that doubles as a sales cockpit — lead score, review stars, lifetime value, membership chips, one-tap call and text — with ten filters so you can pull "warranty customers in Paris who haven't booked in a year" in seconds.

Pipeline

Drag deals to Won.

New Lead → Estimate Sent → Follow-Up → Won, with a Cold lane (tagged with why), per-stage checklists, deposit banners, and a live pipeline-value total. Built around how plumbing deals actually move, not a generic sales board.

Online Booking

Your own book-online page.

A branded page at your own link — your logo, hours, live open/closed, Google star badge, call-now button, and a simple request form. It's the front door your Google profile, QR cards, and website all point to. No customer login required.

Referral Rewards — done for you

Your happy customers become a sales team.

We print and ship your branded referral cards. Customer scans the QR, lands on your page, books. When that job's invoice is paid in full, the person who referred them gets cash back automatically — reward only pays out after you've been paid. Commission-only word of mouth.

RigDrop · AI intake inbox

Forward it and forget it.

Every shop gets a private inbox. Whatever lands there, the AI reads it and puts it where it goes — no filing, no sorting.

Receipts

→ QuickBooks

Snap or forward a supplier receipt; it's read and posted as a draft expense against the job.

Warranty & leads

→ Job or pipeline

A warranty dispatch email becomes a job; a marketplace or web lead lands in your pipeline for speed-to-lead follow-up.

Job photos

→ The right job

Text a photo in and it auto-links to the job by who sent it, when, and where — no hunting for the ticket.

RigShotz

Turn job photos into marketing.

The before/after shots your techs already take, working for you as local SEO.

Capture → Caption

Snap it on the truck.

Your tech takes the photo from the mobile job screen; the AI writes a location-aware caption and scores how good a post it'll make, so the winners rise to the top.

Approve → Post

One tap to Google.

You review and tweak the caption in a simple approval queue, then one click posts the photo and a local post to your Google Business Profile — more fresh, local proof on Maps and Search without hiring a marketer.

Behind the counter

Run the office

The books, the paperwork, the reminders, the phone — handled, so you're on the tools instead of the keyboard.

Company Library

The filing cabinet for everything that isn't a job.

Code books, licenses, insurance COIs, permits, inspector contacts, sub lists, training docs — filed and searchable, with reminders before anything expires so a lapsed license never bites you.

QuickBooks Online

Books that reconcile themselves.

Connect your real QBO company in two clicks; invoices and payments push straight over. Revenue lines up without double entry, and your bookkeeper stops chasing you.

Automations

Set the rule once, it runs forever.

One event — job booked, invoice paid, estimate sent — fires your in-house rules and any Zapier hookups: follow-ups, notifications, review asks, the stuff you forget when it's busy.

SMS & Email

Customers hear from you automatically.

Appointment reminders, on-my-way texts, receipts, and review requests, sent for you. Email and internal texts work day one.

Customer texting switches on once your toll-free number clears verification — a carrier-compliance review every business that texts customers has to pass, up to ~2 weeks. Outside our hands; email and internal texts aren't affected.
Mobile App

Built for the truck, not a shrunken desktop.

The whole job in your tech's pocket — today's schedule, estimates, payments, photos, clock-in. It's a full app in the browser right now, and native iOSsoon and Androidsoon apps are on the way.

Mobile Push

Pings that matter.

New job assigned, invoice paid, hot lead in — the field gets a push the moment it happens, so nobody's refreshing a screen to find out.

One trade. Done right.

Run the shop.
Not the software.

Free forever — five slots, every feature above, the pricebook and automations already loaded. Live in under a day.

Start free — 5 slots See pricing