Reviews & Reputation

3-Wave Review Requests. AI Photos to Google. Reputation on Autopilot.

Your online reputation is your most valuable marketing asset. ServiceRig automates the entire process — from jobsite photos to Google reviews — so you build credibility without lifting a finger.

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ServiceRig RigShotz — before/after photo gallery powering Google Business Profile updates

You know reviews matter, but asking for them feels awkward. Your techs forget. Your follow-up is inconsistent. Meanwhile, the one angry customer finds Google on their own and you're stuck with a 1-star review dominating your profile.

ServiceRig sends 3 waves of automated review requests after payment — each written in different natural language so they don't feel robotic. And your tech controls whether to trigger them. Flooded someone's house? Don't check the box. Great job? One tap.

How It Works

Photos, captions, and reviews — all automated.

01

RigShotz Photo Capture

Techs take before, during, and after photos on every job. They flag their best shots for your Google Business Profile with one tap. Photos are tagged to the job and customer automatically.

ServiceRig RigShotz Mobile — AI-assisted job photo capture on site
02

AI Captions in Your Voice

RigAI writes Google Business Profile captions trained in YOUR writing style. Professional, authentic, and on-brand — not 100 hashtags and emojis. Posts automatically with your approval.

ServiceRig RigShotz Settings — AI caption generation for Google Business Profile posts
03

3-Wave Review Requests

After payment, 3 automated review requests go out at timed intervals — each with different natural-sounding language. The tech checks "Request Review" to trigger them. Subtle, professional, effective.

ServiceRig Reputation Dashboard — automated review request sequences and rating tracking

Your Reputation, Managed

Tech-Controlled Triggers

Your tech decides whether to request a review — not the system. Bad job? Skip it. Great job? One checkbox. This keeps your review quality high and protects your reputation.

Natural Language Variety

Each of the 3 review request waves uses different wording so customers don't feel spammed. They read like a real person wrote them — because RigAI was trained on your communication style.

Google Business Profile Sync

RigShotz photos post directly to your GBP with AI-generated captions. Your profile stays active and professional without anyone in the office manually uploading photos.

Review Analytics

Track your review velocity, average rating, and response rate over time. See which techs generate the most reviews and which jobs lead to the best feedback.

The Honest Comparison

Reputation & Reviews Comparison

Feature ServiceRig ServiceTitan Housecall Pro
Automated Review Requests Add-on $$ Limited
3-Wave SMS Sequence
Google Business Profile Posts
AI Caption for GBP Photos
Before/After Photo Albums
Reputation Dashboard Add-on $$ Limited
Included at $0

ServiceRig Free Forever plan. ServiceTitan pricing from ~$400/mo/tech. Housecall Pro from ~$180/mo.

Start Free — Reviews & RigShotz Included

Automated review requests and RigShotz photo capture — on every plan.